Apple announced the launch of the Self Service Repair program, which aims to let the owners of Apple devices repair them on their own, while the company will provide them with the genuine Apple parts and tools needed for that. In addition to original parts and tools, Apple promises to provide its customers with detailed Repair Manuals, which will be published on the official website once the program is launched.
Of course, the company noted that the program is designed for people who have the necessary knowledge and experience in repairing electronic devices.
The Self Service Repair program will initially be available for iPhone 12 and iPhone 13 lineups, and Mac computers with M1 chips will receive support later.
At the beginning of the program, customers will be able to repair most commonly serviced modules, like camera, battery, and display. The ability to repair other parts will be introduced later in 2022.
Bradley Rhodes
Here's how it works:
- The customers will be prompted to review the Repair Manual. For the customers to repair their devices safely, it is important that they first read the Repair Manual.
- Next, they will need to place an order for the parts and tools they need in the Self Service Repair Online Store.
- Once they repair their device, customers who return an old part for recycling will get purchase credit, such as some discount for future purchases in the company's store.
Initially, the new Self Service Repair Online Store will have over 200 original parts and tools, allowing customers to perform basic repairs on iPhone 12 and iPhone 13.
The Self Service Repair program will be available in the United States in early 2022, expanding to other countries (not specified yet) later within a year.
However, in the official press release, Apple insists that if you have no experience repairing electronic devices, it is better to contact a professional or service providers.